Privacy policy

Last Modified: May 29, 2026

Introduction

Camelback Lighting, LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit https://camelbacklighting.com (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website
• In email, text, and other electronic messages between you and this Website
• Through the checkout and shopping cart features of the Website

Please read this policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@camelbacklighting.com.

Users between 13 and 18 years of age should use this Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• By which you may be personally identified, such as name, postal address, email address, or any other identifier by which you may be contacted online or offline (“personal information”)
• About your internet connection, the equipment you use to access our Website, and usage details

Information You Provide to Us

The information we collect on or through our Website may include:

• Information you provide when placing an order, including your name, shipping address, billing address, and email address
• Your email address if you opt in to receive newsletters and promotional offers at checkout
• Your name, email address, subject, and message when you contact us through our contact form
• Records and copies of your correspondence (including email addresses) if you contact us

We do not collect payment card numbers directly. All payment processing is handled by our third-party payment processor (Stripe), which collects and processes your payment information directly. We encourage you to review Stripe’s privacy policy at https://stripe.com/privacy.

Information We Collect Automatically

When you visit our Website, we may automatically collect certain information about your device and your visit, including:

• Log data such as your IP address, browser type, browser version, and pages visited
• The date and time of your visit
• Referring and exit pages
• Information collected through cookies and similar tracking technologies (see our Cookie Policy at https://camelbacklighting.com/cookie-policy)

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you
• To process and fulfill your orders, including sending order confirmations and shipping notifications
• To send you marketing and promotional communications if you have opted in at checkout (you may opt out at any time)
• To respond to your inquiries submitted through our contact form
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
• To notify you about changes to our Website or any products or services we offer or provide through it
• To improve our Website, products, and customer service
• To comply with applicable laws and regulations
• For any other purpose with your consent

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this Privacy Policy:

• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them (for example, our payment processor Stripe and our shipping carriers)
• To comply with any court order, law, or legal process, including to respond to any government or regulatory request
• To enforce or apply our Terms of Use at https://camelbacklighting.com/terms-of-use and other agreements, including for billing and collection purposes
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Camelback Lighting, our customers, or others

We do not sell, rent, or trade your personal information to third parties for their marketing or commercial purposes.

Third-Party Links and Social Media

Our Website includes links to our social media profiles (e.g., Facebook, Instagram, and others). When you click on those links, you will leave our Website and go to a site we do not control. Each of those sites has its own privacy policy, and we are not responsible for how those sites collect or use your data. We encourage you to review the privacy policies of any third-party sites you visit.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, and to resolve disputes and enforce our agreements. Order-related data is generally retained for a minimum of seven (7) years to comply with tax and accounting obligations.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All payment transactions are processed through Stripe and their encrypted infrastructure; we do not store payment card data on our servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

Your Rights and Choices

Marketing Emails

If you have opted in to receive our newsletter or promotional offers, you may opt out at any time by following the unsubscribe instructions in any such email, or by contacting us at info@camelbacklighting.com.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”):

• Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
• Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise your California privacy rights, please submit a verifiable consumer request to us at: info@camelbacklighting.com or by writing to us at 4815 E Carefree Hwy STE 108-622, Cave Creek, AZ 85331. We will respond within 45 days of receiving a verifiable request.

Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of certain personal information. We do not sell personal information as defined under Nevada law. If you have questions, please contact us at info@camelbacklighting.com.

Virginia, Colorado, Connecticut, and Other State Privacy Rights

Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with enacted comprehensive privacy laws may have rights similar to California residents, including rights to access, correct, delete, and opt out of certain processing. To exercise these rights, please contact us at info@camelbacklighting.com.

European Users (GDPR)

If you are located in the European Economic Area (“EEA”), United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation (“GDPR”) or equivalent local law, including:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object to processing

Our legal basis for processing your personal information is primarily the performance of a contract (to fulfill your order), compliance with legal obligations, and, where you have opted in, your consent for marketing communications.

To exercise your GDPR rights or to lodge a complaint, please contact us at info@camelbacklighting.com. You also have the right to lodge a complaint with your local supervisory authority.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our Website. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy at https://camelbacklighting.com/cookie-policy.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address provided by you or through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page.

Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Camelback Lighting

4815 E Carefree Hwy STE 108-622, Cave Creek, AZ 85331

info@camelbacklighting.com

For data subject requests under CCPA, GDPR, or other applicable laws, please email: info@camelbacklighting.com